At Kotaku Solutions, we aim to provide fast and reliable shipping services to ensure that your packaging needs are met in a timely manner. We offer various shipping methods, and the time it takes for your order to arrive will depend on the chosen shipping option and your location. For orders above RM300, enjoy free shipping as part of our commitment to providing excellent service.

Processing Time: Orders are typically processed within 1-2 business days, but larger orders may require additional processing time. Please note that all orders are processed during regular business hours, from Monday to Friday. We do not process orders on public holidays or weekends.

Shipping Time: Standard shipping usually takes between 3-7 business days, depending on your delivery address. For shipping outside of the Klang Valley area, please allow up to 7-10 business days for delivery. If you need expedited shipping, please contact us before placing your order, and we will do our best to accommodate your needs.

Shipping Costs: Shipping costs are calculated based on the weight and size of your order, as well as the destination. For orders over RM300, we offer free shipping. If your order does not meet the free shipping threshold, the shipping cost will be calculated at checkout.